https://planon-candidate.talent-soft.com/handlers/offerRss.ashx?Rss_Region=2326&lcid=2057 en-GB https://planon-candidate.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=1785&idOrigine=502&LCID=2057&offerReference=2026-1785 Customer Services - Services/Senior Project Manager Permanent <b>Category : </b>Customer Services - Services/Senior Project Manager<br /> <b>Contract type : </b>Permanent<br /> <b>Position description : </b><br /> Planon is scaling its international delivery organization and moving into larger, more complex enterprise implementations. This requires Senior Project Managers who can create structure early, align stakeholders, and ensure predictable delivery in environments where scope, expectations, and execution typically evolve during the early phases of a project. In this role, you take ownership from early scoping through to go-live. You shape how projects are set up, define the delivery approach, and ensure execution stays controlled and aligned. Projects typically start with evolving scope and require early structuring and alignment before delivery can begin in a predictable way. Your impact is measured in clarity, predictability, and the ability to prevent issues before they escalate. You also play a key role in strengthening delivery maturity across the PM organization as Planon grows its international enterprise footprint, bringing consistency in how complex implementations are structured and delivered. What you’ll be doing Lead complex international SaaS implementation projects from early scoping and planning through go-live across EMEA Define delivery approach, governance, and implementation structure together with enterprise customers, translating early expectations into a realistic and executable delivery plan Translate ambiguity into clear scope, aligned stakeholder expectations, and structured delivery plans that hold up in execution Lead multidisciplinary delivery teams including consultants, architects, offshore resources, and partners Manage senior stakeholders and proactively prevent risks and escalations through structured governance and continuous alignment Protect Planon’s standard product model by balancing customer ambition with a scalable implementation approach and limiting unnecessary customization<br /><br /> We are looking for a Senior Project Manager who thrives in complex enterprise environments and knows how to bring structure, clarity, and control to high-impact implementations. You quickly understand new domains, structure complexity, and create delivery plans that hold up in practice. 7+ years of experience in complex project environments (enterprise SaaS, ERP, or similar is a strong plus, not a requirement) Proven ability to quickly understand new domains and translate complexity into structured delivery plans Strong governance, planning, and senior stakeholder management skills, including C-level exposure Experience managing international, multi-stakeholder delivery environments PMI certification (or equivalent) is required or strongly expected Fluent in English. Fluency in Dutch, French, or German is a strong plus<br /> Thu, 04 Jun 2026 22:12:52 Z