Are you a proactive relationship builder with a passion for client success? Do you thrive in a dynamic environment where your expertise helps shape the future of smart workplace technology? Join our team in the Nordics and become a key driver of client success across the region, with a primary focus on Sweden.

Planon Nordics is seeking an Account Manager to nurture and grow long-term partnerships with our clients throughout Sweden and the wider Nordic region. As an Account Manager, you will be the main point of contact for strategic accounts, helping clients maximize the value of our smart building management software. You’ll anticipate client needs, advise on solutions, and ensure they succeed on their workplace technology journey.

You’ll be the trusted partner and face of Planon in the Nordics—responsible for client satisfaction, engagement, and growth.

Your responsibilities:

• Build and maintain strong executive-level and stakeholder relationships with your assigned accounts to ensure exceptional client satisfaction.
• Develop strategic account plans, guiding your clients in leveraging Planon’s full suite of products, services, and partner solutions.
• Identify opportunities for product enhancements, renewals, customizations, and service add-ons.
• Lead regular business reviews to align client goals with Planon’s solutions.
• Be a consultative partner by understanding your clients' business needs and providing expert advice based on industry knowledge and our technologies.
• Collaborate closely with internal teams and partners to deliver seamless experiences and innovative solutions.
• Spot upsell opportunities and develop compelling value propositions tailored to each client’s goals.

At Planon, we know that our people drive our success. We’re looking for someone who is independent, strategic, and passionate about helping clients thrive.

Our ideal candidate:

• Has a Bachelor's degree (or equivalent experience).
• Brings 5+ years of experience in account management or customer success, within software or technology sectors.
• Has experience working with enterprise clients / multintionals in the Nordic region.
• Speaks Swedish and English fluently (additional Nordic languages are a plus).
• Is detail-oriented, customer-focused, and confident in communication—both written and verbal.
• Is entrepreneurial, consultative, and thrives in a collaborative, cross-functional environment

A healthy work-life balance with the flexibility of hybrid working. We foster a collaborative and learning-oriented environment, offering continuous development and meaningful training opportunities. Additionally, you will work on challenging projects with world-leading clients, gaining extraordinary experiences.

Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play!

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

Excited to build connections and make an impact? Join us—apply today and let's shape the future together!