Shape the future of mission-critical Data Center operations.

At Planon, the Solution Strategist - Data Centers defines and brings to market a leading CMMS solution for Data Centers. You will connect industry needs, customer insights and commercial opportunities with a clear solution vision, roadmap and proposition and translate these to business requirements and solution business cases. Working across product, sales, services, development and partners, you will help customers manage complex, mission-critical environments with greater reliability, efficiency and control.

This is a strategic, market and product facing role for a Data Center specialist who combines thought leadership, business development and solution strategy. You will guide a small cross-functional team and help accelerate the commercial and solution success of Planon's Data Center offering.

What we can challenge you with:

• Build the solution vision: Create and maintain a clear, aligned multi-year Data Center solution vision, roadmap, release plan and market proposition, grounded in market, customer and partner requirements.
• Translate needs into investment choices: Convert market and customer insights into described and prioritised product requirements, credible business cases and principal product requirements in line with the stage-gate roadmap and development process.
• Advance industry thought leadership: Strengthen Planon’s visibility, network and thought-leadership position in the Data Center CMMS market through insight, publications, conference participation, strategic customer engagement and knowledge transfer.
• Shape the global proposition: Develop positioning, value proposition, pricing direction and go-to-market enablement for business areas and partners.
• Build the ecosystem: Maintain strong relationships with customers, prospects, market experts, technology partners and industry influencers.
• Lead cross-functional execution: Align a small international team across product, marketing, sales, services and development, leading through influence.
• Drive commercial impact: Enable business areas, partners and internal teams to position, sell, implement and support the solution, while monitoring software revenue growth, product innovation, customer satisfaction and solution knowledge transfer.

You combine deep Data Center domain knowledge with commercial judgement and the ability to turn market signals into an actionable solution strategy and key product requirements. You communicate clearly, bring stakeholders together and create momentum across organizational boundaries. You are comfortable representing Planon externally and working with international teams across Europe, India and the United States.

This role is a great fit if you have:

• Minimum 10 years of relevant professional experience, including 2+ years in Data Centers or closely related mission-critical environments.
• Demonstrable knowledge of Data Center operations, maintenance management and mission critical services, including CMMS and DCIM ecosystems.
• Proven experience in solution or product strategy, solution marketing, pre-sales, business development or a comparable market facing role in B2B software or SaaS.
• Ability to create multi year visions, roadmaps, market requirements and viable business cases that guide investment and development decisions.
• Experience leading international, cross-functional teams and influencing stakeholders across product, sales, services, development and executive levels.
• Strong presentation, stakeholder management and thought-leadership capabilities, supported by a relevant industry network.

Good-to-haves:

• Experience with IWMS, IoT, Building Data Platforms, financial planning, service contract models or SLA enforcement.
• Experience in adjacent mission-critical settings such as healthcare facilities, server rooms, utilities or power plants.
• Experience publishing industry content or speaking at conferences and customer events.
• Practical understanding of how AI and automation can support solution strategy, market analysis and product innovation.

We offer a healthy work-life balance with hybrid working, an international and collaborative environment and opportunities for continuous professional development. You will work on strategic solutions for leading clients in a fast-evolving, mission-critical market.

At Planon, we put our people at the heart of everything we do and create an inspiring and safe environment that enables everyone to work, learn, live, and play. Would you like to find out more about our benefits? View India's benefits.

Our strategic partnership with Schneider Electric, a global leader in energy management and automation, further strengthens our ability to deliver innovative smart building solutions and drive progress in sustainability and technology.

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

Ready to shape the future of Data Center maintenance and management? Join us and turn market insight into solutions that matter.

AI use in recruitment

We may use artificial intelligence (AI) or automated tools to support parts of our recruitment process, such as application screening and candidate assessment. These tools assist our recruiters, and final employment decisions are always made by human professionals.